Dev AndrewGarrison Comments

  • Devs... Please help... I STILL Keep Crashing.... 5.0 years ago

    @typeZERO Definitely get the version that matches your current OS, so Windows 8.1 64bit.

    +1
  • A BAD glitch 5.0 years ago

    @Default4 Have you tried something like ES File Explorer?

  • Devs... Please help... I STILL Keep Crashing.... 5.0 years ago

    @typeZERO It looks like the drivers for your AMD Radeon R5 M230 graphics card are outdated. You can try updating them here.

    +1
  • A BAD glitch 5.0 years ago

    @Default4 I'm unfamiliar with Chromebooks, but do you have access to the SimplePlanes documents folder? On Android it is located here:

    android/data/com.jundroo.simpleplanes/files

  • A BAD glitch 5.0 years ago

    Did this start with version 1.10? Did v1.10 ever work on your device?

  • I may have found AndrewGarrison's first account 5.0 years ago

    No, it's not. Don't believe anything @avgarrison595 says.

    +50
  • A BAD glitch 5.0 years ago

    What kind of device are you using?

  • Devs... Please help... I STILL Keep Crashing.... 5.0 years ago

    Can you send your log file to us at games@jundroo.com? You can find it here:
    %userprofile%\AppData\LocalLow\Jundroo\SimplePlanes\player.log

    +1
  • Update v1.10 - Smooth as Glass 5.0 years ago

    @GeneralPatrick2 @UraniumOxide @Urya @Bishobe It should be available on Amazon now.

    +4
  • Update v1.10 - Smooth as Glass 5.1 years ago

    @UraniumOxide @Urya @Bishobe The update was submitted to Amazon on September 24th, but it is still in review. This is the longest we've ever seen an app take to pass Amazon's review. The current status says: "App Submission Under Review - The app submission is taking longer than expected to go live. Stay tuned for further updates."

    +5
  • New Beta, 1.10.104.0 ? 5.1 years ago

    @Alta2809 Smoothing enabled should only affect the craft while entering the flight scene and shouldn't have any impact on performance once you start flying around.

    +1
  • New Beta, 1.10.104.0 ? 5.1 years ago

    @WarHawk95 This airplane is also blowing up for me in the non-beta version (v1.9.205).

  • New Beta, 1.10.104.0 ? 5.1 years ago

    @Alta2809 Okay, so it sounds like you only take a performance hit when you are using the new glass part? Do crafts without glass have the same performance on your device as they did before the beta?

    +1
  • New Beta, 1.10.104.0 ? 5.1 years ago

    @Alta2809 What device are you using and how much of a performance drop have you noticed?

    +2
  • New Beta, 1.10.104.0 ? 5.1 years ago

    @Brields95 No, this beta just has a small number of changes because we are about ready to finally release v1.10. Ideally, each round of beta should have fewer and fewer changes as we get ready for release.

    +2
  • New Beta, 1.10.104.0 ? 5.1 years ago

    Yep, we released a new beta. This only has a couple of fixes. One is a fix for errors related to the cleaver and another makes it easier to pan around while taking screenshots on a mobile device without accidentally rotating the view.

    +17
  • This one goes back a bit... 5.1 years ago

    Oh, wow, blast from the past and it's still hard to watch myself! I remember nearly laughing uncontrollably when the cameras started rolling and she went into her intro. Not sure why, it all just felt so strange to me and I've never been comfortable in front of cameras.....or really in front of people, in general!

    +30
  • New Beta - v1.10.103 5.1 years ago

    @Halodude117 I forgot to update the blog post, but the iOS version is now available. Sorry for the confusion.

    +2
  • 1.10 Beta is now available 5.1 years ago

    @DeGebra What kind of device are you using? If it's a PC, do you have any mods running?

  • Hawker Tempest JFE edition 5.1 years ago

    I went ahead and removed the beta flag for you so it should be good to go when you release it.

    +2
  • Here it is 5.1 years ago

    Thanks for the video. I have uploaded a new beta to Apple that should be available in the next day or two. It would be great if you could try this again with the new version. When it crashes, please send us your log file. You can find it here:
    Open your Files app and go to On My iPhone -> SimplePlanes -> player.log. If you submit a bug report, please email us that log file at beta@jundroo.com

    +1
  • Exporting 3D models on ipados 5.1 years ago

    This will be possible in the next update. We have enabled support for the Files app on iOS, so you can access the exported files from there.

  • New Beta - v1.10.103 5.1 years ago

    If you find a bug, please submit a bug report here. The most helpful thing you can do is to describe how we can recreate the problem. The more likely we can reproduce the problem at the office, the more likely we can fix it.

    Also, on mobile you can now find your log file which is very helpful for us for debugging. On iOS, open the Files app and go to On My iPhone -> SimplePlanes -> player.log. If you submit a bug report, please email us that log file at beta@jundroo.com. On Android, the process should be similar. Just open your favorite file browser app and navigate to SimplePlanes files and send us the player.log file.

  • 1.10 Beta is now available 5.1 years ago

    @HeathMathews probably 1-2 weeks

    +1
  • 1.10 Beta is now available 5.1 years ago

    @Numbers If you open the About page in the main menu what version do you see?

  • Troubleshooting SimplePlanes on Windows 5.1 years ago

    @TodesschnitzelXD What version of the game are you using? What kind of device are you using? Have you tried restarting your device?

  • 1.10 Beta is now available 5.1 years ago

    @LostCausesIncorporated What version do you see in the main menu About page?

  • 1.10 Beta is now available 5.1 years ago

    @LostCausesIncorporated That bug should be fixed. What device are you playing on and what version do you see in the About page of the game?

  • 1.10 Beta is now available 5.1 years ago

    @Kakhikotchauri1 I believe the trees become 2D sprites from a distance but turn into 3D models when you get close. Is that not what you are seeing?

    +4
  • 1.10 Beta is now available 5.1 years ago

    Version 1.10.101 is now live on Steam and should be available on Google Play in a few hours and on iOS in a day or two. Changes are listed at the end of the main post above.

  • 1.10 Beta is now available 5.1 years ago

    @PieroTheKing Which mods and what kind of device are you using? Can you send us your log file?

  • 1.10 Beta is now available 5.1 years ago

    All thanks go to Nicky (@WNP78) for this update. He did all of the work and he even wrote the blog post! Nice work, Nicky!

    +10
  • 1.10 Beta is now available 5.1 years ago

    If you find a bug, please submit a bug report here. The most helpful thing you can do is to describe how we can recreate the problem. The more likely we can reproduce the problem at the office, the more likely we can fix it.

    Edit: iOS is now approved for beta testing and should be available in TestFlight. Refer to main post above for the link.

  • Simple Planes not launching using Steam? (SOLVED) 5.2 years ago

    @MadOfficer999 I'm glad to hear you were able to get it working. Thanks for following up with your solution too!

  • Simple Planes not launching using Steam? (SOLVED) 5.2 years ago

    Okay, try this:

    First, back up any of your saved planes that you want to keep. They should be located here:
    %userprofile%\AppData\LocalLow\Jundroo\SimplePlanes\AircraftDesigns\

    Then, try renaming the SimplePlanes folder at this location to SimplePlanes.Backup
    %userprofile%\AppData\LocalLow\Jundroo\SimplePlanes\

  • You're welcome Andrew. 5.2 years ago

    Deep fake technology is so cool, but man that is so creepy!

    +65
  • Game keeps crashing, need help! 5.2 years ago

    @BMilan That's great! Thanks for following up and letting us know what the issue was.

  • Game keeps crashing, need help! 5.3 years ago

    @BMilan I'm glad to hear you have found a workaround! I really wasn't sure what else to try. Hopefully, they will patch those drivers soon!

  • Game keeps crashing, need help! 5.3 years ago

    @BMilan You’re getting a lot of errors related to your graphics card or your possibly your DirectX install. You should first try updating your graphics card drivers and if that doesn’t work then you might need to reinstall DirectX.

  • Game keeps crashing, need help! 5.3 years ago

    The log file in the appdata is the one you would want:
    %UserProfile%\AppData\LocalLow\Jundroo\SimplePlanes\output_log.txt

    You could also try renaming your Settings.xml file in that same folder to Settings.xml.backup and see if that helps. The next step would be renaming the SimplePlanes folder at%UserProfile%\AppData\LocalLow\Jundroo to SimplePlanes.Backup

  • Game keeps crashing, need help! 5.3 years ago

    @BMilan Can I get a log file after it crashes when you have all mods removed?

  • Game keeps crashing, need help! 5.3 years ago

    I would recommend disabling all of your mods first to ensure they are not causing the game to crash. The easiest way to do that is to rename your mods folder temporarily. If that does fix the issue, then you can try copying mods back into the mods folder one at a time to indentify which is causing the game to crash.

  • Help with crashes please. 5.3 years ago

    Please contact us at games@jundroo.com and if possible, please send your log file after the game crashes. You can find it here:

    %UserProfile%\AppData\LocalLow\Jundroo\SimplePlanes\output_log.txt

  • Volvo (Sunwin) Shanghai Suburban Bus 2010 5.3 years ago

    @TheSavageManZ It's been changed.

  • Volvo (Sunwin) Shanghai Suburban Bus 2010 5.3 years ago

    @QingyuZhou What do you want to change it to?

  • I NEED SOME MAJOR HELP!!!! 5.3 years ago

    Okay, I was able to fix it. I emailed you the fixed XML. It was due to an invalid part connection as @randomusername suggested.

    +2
  • I NEED SOME MAJOR HELP!!!! 5.3 years ago

    @BASTYWITHAIRPLANES Well the good news is that it doesn't look like the XML file is corrupt, so there is some chance I could recover it. However, I will need to wait until tomorrow when I'm back at the office to investigate more. Did you hand edit or use Overload to tweak any of the XML? If so, which part?

    +1
  • I NEED SOME MAJOR HELP!!!! 5.3 years ago

    @BASTYWITHAIRPLANES Yes, I got them. I'll look at them now.