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SimplePlanes ownership issues on Google Play

CM SupremeDorian  one month ago

Recently we've been getting reports from players on the Google Play version of SimplePlanes that the Play Store is asking them to buy the game again, despite having already owned the game potentially for many years.

We've been able to verify that these players did in fact buy the game and haven't refunded it or done a chargeback (and are logged into the correct Google account), and we suspect that a recent Google Play update might have broken something. We've reached out to Google for help, but who knows how long it might take for them to fix it.

In the meantime, if this issue is affecting you and preventing you from opening the game, reinstalling SimplePlanes may fix it. That being said, doing this is likely to result in the deletion of any crafts saved to your device. If your device allows it, you may be able to go to Android/data/com.jundroo.SimplePlanes/files/AircraftDesigns in a file explorer app and copy all of the XML files into a safe folder to back your crafts up; otherwise if this issue affects you it's probably best to wait it out to avoid risk to your save data.

We're really sorry about this and we're grateful for your patience. We'll update you if/when Google gets back to us or pushes out a fix.

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    10.6k Type89igo

    @SupremeDorian
    そのニュースを聞けてとても嬉しく思います
    日本コミュニティの皆も喜ぶでしょう

    +2 one month ago
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    @Type89igo Thanks for bringing that to our attention. It turns out that several years ago we had stopped selling the Google Play version in Japan because of some issues that made it too much of a hassle, but it seems like that's no longer a problem so we'll bring it back. Sorry about that.

    +3 one month ago
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    @SupremeDorian This may be off-topic to the post, but I want to ask. Is it okay to say something historical here as long as it does not lead to current politics?

    +1 one month ago
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    Gonna buy SP again on my Original gmail acc

    one month ago
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    10.6k Type89igo

    Japanese-speaking users have not been able to download the app from Google Play for a long time, and the Amazon App Store, the only legitimate means of obtaining the Android version, will cease service in August this year.
    If possible, we would like you to advise the development and management that we will leave the means to purchase SimplePlaneS through legitimate means.
    日本語圏ユーザーは昔からグーグルプレイからアプリをダウンロードする事が出来ません、そしてアンドロイド版では唯一の正規の入手手段であるアマゾンアプリストアは今年の8月にサービスを終了します。
    可能であれば、我々が正規の手段でSimplePlaneSを購入する手段を残す事を、開発、運営に進言して欲しいのです

    +4 one month ago
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    Everything I did not uploaded personally is gone.

    one month ago
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    1,139 deaner

    goofy ahh

    one month ago
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    @SchmooveBrain ahh

    one month ago
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    339k WinsWings

    Yeik!

    one month ago
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    The end of me???????

    one month ago
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    How???? LOL

    one month ago
  • Profile image
    2,392 Stephen22

    @Stephen22 basically I have to use an alternate email just so I can access Play Store

    one month ago
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    2,392 Stephen22

    i got banned on the play store... dont ask how

    one month ago
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    @SupremeDorian
    I don’t know if this is related to this problem but I’m making a vehicle but the clever won’t start,

    one month ago
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    @RepublicofWrightIsles forum posts by Jundroo are automatically made successors of any craft posted on the site, but it only shows once other successors to the craft have been posted

    +1 one month ago
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    6,020 voytek

    @SupremeDorian if i get striked 3 times by a mod or dev what will happen to my account

    one month ago
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    Why is this a successor to "Stupid Challange"

    +1 one month ago
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    @voytek you can consider that strike a non-issue, sorry about that. It was hastily given (by me) and then lifted.

    +2 one month ago
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    45.4k Graingy

    @SupremeDorian Okay, but to be clear my joking is not dogpiling.

    +1 one month ago
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    6,020 voytek

    I dont wanna get another strike from a mod so pls stop piling up on me for unknowingly doing a mistake

    one month ago
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    6,020 voytek

    I already got striked by a mod and i already made my decision to stop my crazy self so...

    one month ago
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    Please stop dogpiling on Voytek.

    +7 one month ago
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    @voytek That's illegal, you could legit get fined like $100k

    one month ago
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    45.4k Graingy

    @32 Yar har fiddle de dee

    one month ago
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    10.9k Jaspy190

    @32 oohhhh

    one month ago
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