Profile image

HELP

156 PercyTheBird  6.7 years ago

I have just started today,and I have windows 7 professional, and intel core 2 vPro. Whenever I start it up, it says its crashed, and puts up a black screen with a loading mouse. When I click, it turns white and says to ether wait or close. I looked at the crash log and it came up with this:

d3d11.dll caused an Access Violation (0xc0000005)
in module d3d11.dll at 0023:627c65ba.
Please help

error log: https://pastebin.com/wLqbCxVD